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    Complaints Procedure As per our Terms and Conditions  18.1  At BetVictor we realise that...

Introduction    There are various levels of service interruptions that can have implications on...

BetVictor cannot be held liable for any loss of stake or potential winnings due to slow internet...

General Offers Terms & Conditions  BetVictor Offers – General Terms and Conditions     1. By...

  Privacy Policy This site is powered by BetVictor. At BetVictor we take the security of your...

GAMBLING WITH BETVICTOR  Laws regarding betting and gaming vary throughout the world and Customers...

  If you have sent your age verification documents to us via email, please allow up to 48 hours for...

  Failed deposits can occur for a number of reasons and vary depending on which depositing method...

  To find out how much you have wagered towards a bonus, provided the promotion required an Opt In...

  There are a number of reasons you might not be able to login.  The generic error message for a...

  To add a card to your account   Click on 'Deposit' or 'My Account/Banking/Deposit'      Input...

It is possible to cancel recent withdrawals from the Cashier provided that they have not already...

  Should you wish to close your account you can do so at any time, please contact a host through...

  You may find this website...

Your bet(s) may have been made void for a variety of reasons, some possibilities are: Late...

Preventing Under Age Gambling    It is illegal for anybody under the age of 18 to open an account...

If you think that you or someone else may have a problem with gambling then please take some time...

BetVictor Limited (formerly Victor Chandler International Limited), ("BetVictor" or "We"),...

  You can do this by clicking on the  button just underneath 'My Account' at the top of the page...

Due to regulations set by the Gibraltar Gambling Commisioner we are unable to delete our record...

  Verify Your Identity - Non UK Residents   So that you have full access to our services, and...

Operational Errors   At BetVictor we do everything we can to avoid unnecessary errors however no...

Your account cannot be opened until your requested time period for self exclusion has passed. ...

  Verify Your Identity So that you have full access to our services, and for your security, we...

  If you are unable to login it is advisable to check your emails for any information regarding...