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    Complaints Procedure As per our Terms and Conditions  18.1  At BetVictor we realise that...

General Offers Terms & Conditions  BetVictor Offers – General Terms and Conditions     1. By...

  To find out how much you have wagered towards a bonus, provided the promotion required an Opt In...

  To add a card to your account   Click on 'Deposit' or 'My Account/Banking/Deposit'      Input...

It is possible to cancel recent withdrawals from the Cashier provided that they have not already...

  Should you wish to close your account you can do so at any time, please contact a host through...

  You can do this by clicking on the  button just underneath 'My Account' at the top of the page...

Due to regulations set by the Gibraltar Gambling Commisioner we are unable to delete our record...

  If you are unable to login it is advisable to check your emails for any information regarding...

  Contact Us   Our 24/7 Customer Service centre can be contacted at any time   Live...

To update you email address you can:   Contact Help on Live Chat – who can update the email...

 Your account number is a set of digits that are unique to your account.  If you need to contact us...

 As from September 2010 BetVictor ceased to take bets over the phone.  All bets are now placed on...

 When registering with BetVictor you will be asked to select an account currency from the options...

 Deposits and withdrawals with BetVictor will show on your banking statement as 'BV Ltd' apart...

 You can unsubscribe yourself from our marketing emails and text messages by going to 'My Account'...

Third Party Interface Applications Customers should be aware that if they are using third-party...

 You can transfer funds between your Main (Sports/Games/Live Casino) and Poker wallets from the...

 You can reset your password via the 'Recover Password' link below the Create Account button at the...

Card details can be updated from the cashier.  From here please go to the 'Deposit' tab and select...

 A bet ID is a unique reference number that relates to a transaction made on your account...

You can check the status of a bet settlement in the "My Bets" section of the site, or in the...

 Once logged into your account you can go to 'My Account' to view your account details.  From here...

 If You do not use Your Account to undertake any transactional activity (including betting, gaming...

 Claim your sign up bonus We hope that you will find this short video helpful and informative from...